Treating Customers Fairly

The Directors and Senior Management of Easy Call Finance Ltd are committed to ensuring that the FSA principle of Treating Customers Fairly (TCF) is applied in all areas of out day to day business activities.

In adopting the TCF principle we recognise that fair treatment of our customers is about adding value to the service we provide by aiming to:

Protect the interests of customers at each stage of the product life cycle, from promotion right through to after sales service.

Meet as best we can the unique needs of each customer by offering a transparent, efficient and professional service.

Constantly reviewing our service to identify areas for improvement.

"We both can't thank you enough for all the help you have given to us. We both feel now we can get our lives back on track and look forward to a better life. You have all been brilliant. Thank you."
Mr & Mrs L, Lancashire READ MORE TESIMONIALS »